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Hotline and Info-Point in the Service Center Studium

Advice for students and prospective students

The Hotline and the Info-Point at the Service Center Studium are your first point of contact for all questions relating to your studies. We will help you with your enquiry directly and without complications and will forward any further questions to the relevant department.

Zoom consultation hours of the Info-Point

When:
Wed.: 1.00 p.m. to 3.00 p.m.
Thurs.: 3.00 p.m. to 5.00 p.m.

Our point of contact for initial questions, if you can’t visit us in person. For more complicated questions, you can also request an appointment for an individual advising session.

At the times listed above, you can dial into the Zoom consultation hour ‘Info Point’ via the following link:
https://uni-freiburg.zoom-x.de/j/64377494079?pwd=T2VZRFhjTXd5SW1qeE1ZMnUxVHJrdz09

Please note that you will first be placed in a waiting room. As soon as a member of staff is available, you will be connected to the Zoom consultation hour.

Service Center Studium

For initial enquiries, please contact:
Info-Point and Hotline

Hotline

The Hotline is staffed by trained student employees who answer telephone calls and email enquiries or forward them to the relevant department.

Info-Point

The Info-Point on the ground floor of the Service Center Studium is the first point of contact for prospective students and current students with any questions about studying. Here you can obtain information about your concerns and find out who to contact if you have any further questions.