Academic and organizational issues
Questions or issues related to your studies may arise in areas such as:
- The variety of teaching, learning and examination formats
- Transparent and reliable academic operations (e.g. timely information about course and examination formats and dates, comprehensive module handbooks)
- Regular evaluations and feedback on results
- Stays abroad: opportunities, information, recognition of coursework
Questions about these topics are best addressed to the appropriate contacts at your faculty, where responsibilities and chains of communication are clearly defined.
If you are having issues in connection with a specific course, the first step is to speak directly to the teacher or module coordinator. If this doesn’t help, you can contact the degree programme coordinator. For personal issues, you can seek confidential advice from the Advisory and Counselling team (ZSB) at the Service Center Studium (see below),either alternatively or in addition to other support services.
The degree programme coordinator has an overview of the entire degree programme. They can explain organizational specifics or irregularities and address any concerns, if necessary.
If the degree programme coordinator is unable to help you with your problem, the dean of studies is responsible for complaints about academic operations. In accordance with section 26, subsection 5 of the Act on the Higher Education Institutions in the Land of Baden-Württemberg (Landeshochschulgesetz – LHG), students have the right to inform the dean of studies of any deficiencies and to request a review by the curriculum committee. The students submitting the request will be informed of the outcome.
In justified cases – for example, if the relevant department or office does not respond – you may contact the Vice Rector for Academic Affairs.
Personal challenges
The Service Center Studium is your first point of contact for any questions about your studies. If we can’t resolve the issue directly, we will refer you to the appropriate contact person.
For administrative questions, (i.e. about enrolment, your student status, leaves of absence, degrees), please contact the Advisory and Counselling team (ZSB) at the Service Center Studium.
During periods of stress, anxiety and/or depressive thoughts, the following services may be helpful:
If you are in contact with someone from your circle of friends or studies who is currently experiencing a crisis, you will find information and support in this article.
Of course, you can also make an appointment with the Central Academic Advising Office at the Service Center Studium to discuss the issue and find a good way of dealing with it.